Contact us

Have questions about our classes, fees, or subjects? Whether you’re interested in our tuition center in Klang or our online classes, we’re here to help.
Feel free to reach out — your feedback matters to us!

Location:

Pusat Tuisyen Potensi
52, Jalan Bukit Kuda, Kawasan 15
41300 Klang, Selangor
Email: letschat@mypotensi.com

Contact No / WhatsApp:
+6011 6254 0028
+6012 223 2242

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Frequently Asked Questions

Find answers about our tuition center, fees, classes, and subjects. Need more help? Contact us anytime!

There is typically no strict age requirement for taking online classes. However, some courses may have prerequisites or be designed for specific age groups. Please check the course details for more information.

You can take as many classes as your schedule allows. However, it’s important to consider the workload and ensure you can manage your time effectively.

To enroll, visit the MyPotensi website, browse the available courses, and follow the registration instructions. You may need to create an account and provide some personal information.

If you wish to drop a class, please refer to the course withdrawal policy on the MyPotensi website. There may be a specific timeframe within which you can drop a class without penalty.

You will need a reliable internet connection, a computer or mobile device, and up-to-date web browser software. Some courses may require additional software or tools, which will be listed in the course details.

If you encounter technical issues, please contact the MyPotensi support team via the contact information provided on the website. Support is available during business hours.

Once you are enrolled, you will receive login credentials to access the course materials through the MyPotensi learning management system (LMS).

The cost of online classes varies depending on the course. Please check the course details on the MyPotensi website for specific pricing information.

Payment is typically required at the time of registration. Some courses may offer payment plans or financial aid options. Please refer to the course details for more information.

MyPotensi accepts various payment methods, including credit/debit cards, bank transfers, and online payment platforms. Specific options will be available during the checkout process.

Refund policies vary by course. Please review the refund policy on the MyPotensi website or contact customer support for more details.

Some courses may have prerequisites, such as prior knowledge or completion of other courses. These will be listed in the course description.

You can contact your instructor through the messaging system within the MyPotensi LMS or via email, depending on the course setup.

Some courses may have specific start and end dates, while others may be self-paced. Please check the course details for information on deadlines.